Important information

2024 Christmas and New Year Branch and Call Centre opening hours

Branch 24th December 25th December 26th December 27th December 30th December 31st December 1st January Call Centre 8am - 4pm Closed Closed 8:30am - 6:30pm 8:30am - 6:30pm 8:30am - 4pm Closed Adelaide Closed Closed Closed 9am – 12pm Closed Closed Closed Bankstown 10am – 12pm Closed Closed 10am – 3pm 10am – 3pm 10am – 12pm Closed Bathurst 10am – 12pm Closed Closed 10am – 3pm 10am – 3pm 10am – 12pm Closed Blayney 10am – 12pm Closed Closed 10am – 3pm 10am – 3pm 10am – 12pm Closed Brisbane Closed Closed Closed Closed Closed Closed Closed Budgewoi 10am – 12pm Closed Closed Closed Closed Closed Closed Collie 9am – 1pm Closed Closed 9am – 2pm 9am – 2pm 9am – 1pm Closed Fremantle 10:30am-12pm Closed Closed 10:30am- 12.30pm 10:30am –12.30pm 10:30am - 12pm Closed Kandos 10am – 12pm Closed Closed 10am – 3pm 10am - 3pm 10am - 12pm Closed Moranbah Closed Closed Closed Closed Closed Closed Closed Melbourne 10am – 12pm Closed Closed 10am – 2pm 10am – 2pm 10am – 12pm Closed Newcastle 10am - 12pm Closed Closed 10am - 12pm 10am - 12pm 10am – 12pm Closed Oberon 10am – 12pm Closed Closed 10am – 3pm 10am – 3pm 10am – 12pm Closed Port Kembla 10am – 12pm Closed Closed Closed Closed Closed Closed Sussex Street 10am - 12pm Closed Closed Closed Closed Closed Closed Wyong 10am - 12pm Closed Closed 10am - 3pm 10am - 3pm 10am – 12pm Closed Eugowra 9:30am - 4pm Closed Closed 9:30am – 5pm 9:30am – 5pm 9:30am – 4pm Closed Gulargambone 9am - 5pm Closed Closed 9am – 5pm 9am – 5pm 9am - 5pm Closed Trundle 9am - 1pm Closed Closed Closed 9am - 4pm 9am - 4pm Closed

Important information

Notice to Members – Voting Result

Merger Confirmed  I am delighted to advise that our members have voted overwhelmingly in favour of a merger with G&C Mutual Bank. A vote of 93% in favour from our membership is a resounding endorsement of this unique merger of equals. On behalf of the Unity Bank Board and myself, thank you for your confidence and support.   What happens next? Now that the merger is formally approved, preparations are well underway for the integration of banking systems onto the one platform on the 7th of March 2025. For some members this may mean some one-off changes to your banking from that date, and these details will be communicated to you directly in the weeks prior to the 7th of March, along with supporting information to assist you with the transition. There is nothing you need to do until then. In the meantime, the merger page on our website will be regularly updated with information about the progress and next steps plus the help available to you to assist with the transition.   Danny PavisicCEO, Unity Bank

Important information

Savings Interest Rate Changes

We are reducing the interest rate for the following savings product, effective 1 October 2024. Bonus Saver Account S7 for balances $1 - $100,000 interest rate reduced by 0.05% to 4.45%1 For more details, please visit the Savings Interest Rates page here. 1. Eligibility criteria, terms and conditions, fees and charges apply. Bonus interest rate applies to account balances under $100,000 if those accounts have a minimum monthly deposit of $50 and no withdrawals, transfers within the calendar month. Standard interest rate applies to account balances over $100,000, and up to $100,000 if the account does not meet above criteria for bonus interest rate. Example: Member’s bonus saver account balance is $112,413.59 at the end of the month. During the month member has deposited $50 and made no withdrawals. Bonus interest is payable on $100,000 and standard interest is payable on $12,413.59. Interest is calculated daily and paid monthly. Bonus interest rate is currently 4.44% and standard interest rate is currently 0.01%. Rates are subject to change. Personal banking only. Only one bonus saver account can be opened per membership.

Important information

Changes to our Account & Access Facility Conditions of Use document – Electronic Access Facilities and ePayments Conditions of Use

We have recently updated our Account & Access Facility Conditions of Use as a result of changes to the minimum age requirements of Apple Pay users. Effective 15 March 2024 Section 37.2 Digital Wallet Services now states that if you are under the age of 13, Apple Pay is not available, and you are unable to add a card in the Apple Wallet. Our latest Account & Access Facility Conditions of Use can be found here. If you would like to discuss any of these changes, please contact us on 1300 36 2000 8:00 am to 7:00 pm AEST, Monday to Friday.

Important information

Changes to how we notify Members for Overdraft and Credit card interest rate changes

From the 1st of January 2024 we are changing the way we notify Members of Interest rate changes affecting Overdraft and Credit card products. Currently, we publish an advertisement in a national newspaper advising our members of the changes to our existing Overdraft and Credit card products. From the 1st of January 2024 we will no longer be publishing an advert in the national newspaper, instead when a rate change for these products occurs, we will publish a notice to the latest news section of our website. We believe this change will improve our rate change process and this notice will be more visible and accessible to our members.   FAQ's When will this be changing?From 1st January 2024, this will take effect to future interest rate changes to our existing overdraft and credit card product holders. Why is this changing?New legislation now allows Unity Bank to publish this notification on our website instead of a national newspaper. This allows for the notice to be more visible and accessible to our members. Where can I find this notice on the Unity Bank website?When published, this notice can be found in the latest news section under the category Important Information on the Unity Bank website. I received a letter in the mail for my home loan, will this be changing too?No, interest rate letters will continue to be sent for lending products. This notification only applies to members with an Overdraft or Credit card product.

Important information

Explore the Unity Bank website

What’s New Enjoy an enhanced online experience with a seamless, user-friendly, and modern interface. Although the design is fresh, our core values and commitment to your financial security and success remain the same. For Reliance Bank Members, if you have previously bookmarked the Reliance Bank website URL, don't worry! You can continue to access the new website via www.reliancebank.com.au, and be seamlessly redirected to the updated experience at www.unitybank.com.au. The website now features Reliance Bank information and contact details in conjunction with the Unity Bank brand. Internet Banking The website has clearly marked separate login buttons for Unity Bank and Reliance Bank Internet Banking in the top-right corner, which operate the same as they do now. Why Did We Move to One Website? The costs involved in maintaining two websites are significant, and we are conscious that it is your money as a member-owned bank. The products and services are the same for Reliance Bank and Unity Bank, so it makes sense not to duplicate the costs and resources involved in maintaining two websites. Support and Contact Information Contact details, branch addresses, and member support information for both Unity Bank and Reliance Bank are prominently displayed on the website, ensuring easy access to assistance when needed. If you have any questions or need assistance exploring the new website, please do not hesitate to contact us on 1300 36 2000.